Exchanges/Refunds/Returns
An overview and FAQ's regarding our Exchange, Refund and Return Policies
All articles
All articles
Categories
Missing or Damaged Kits/Items
What to do if your kit or an item you've purchased is missing or damaged.
Order Changes/Cancellations
What to do if you need to change or cancel your order.
Tracking and Shipping Information
Common questions regarding tracking and shipping.
Payment Issues
How to navigate issues with your payment.
Order FAQ's
Common questions about placing an order.
School Fundraising
Common questions regarding your school's fundraiser.