Bright School Kits

If you entered the wrong billing address or the school address appeared as the billing address, please follow these steps:<ol><li>Verify the Charge: Check if your credit card was successfully charged. If the charge went through, you are all set and no further action is needed.</li><li>There&apos;s No Charge or Further Verification is Needed: If you do not see a charge or still want to verify the information, please send your order number and a brief message to support@brightschoolkits.com.</li></ol>Our team will be happy to assist you with any concerns. Thank you for your patience.

If you entered the wrong billing address or the school address appeared as the billing address, please follow these steps:. Verify the Charge: Check if your credit card was successfully charged. If the charge went through, you are all set and no furt

What Should I Do if I Put in the Wrong Billing Address or the School Address Populates as the Billing Address?

Payment Issues

Refund Policy

I’d like a refund.

BSK Exchange & Return Policy

Exchanges/Refunds/Returns

I’m missing items in my kit.

Missing or Damaged Kits/Items

I ordered the wrong kit! Can I change my order?

Order Changes/Cancellations

Where is my order/tracking information?

How long will it take for me to receive my order?

Tracking and Shipping Information

Can I Change the Quantities of Items or Delete Items in My Kit?

Order FAQ's

How does our school/organization/PTO/PTA receive the money earned from our fundraiser?

School Fundraising

What Should I Do if I Put in the Wrong Billing Address or the School Address Populates as the Billing Address?Updated 10 months ago